Scam Warning

Scam Alert: Spectrum customers beware of callers looking to help you save money on your cable bill. It is a SCAM! Instead they change your service. If you have questions regarding your account call Spectrum at 1-800-892-4357

Are you having trouble with your cable provider?

Please first attempt to contact your cable provider to resolve the problem. If you are unable to resolve your problem with your cable provider, click here to find out how we can assist you.

Local Government Resources

Are you a local government official who has questions about video service authorizations? Find the answers to your questions here!

New FCC Help Center Assists Viewers with TV Rescan

The Federal Communications Commission recently launched a call center dedicated to helping viewers of over-the-air television rescan their TVs during the ongoing transition of local TV channels to new frequencies following the FCC’s broadcast incentive auction. Click here for more information.

Spectrum, AT&T No Longer Pro-Rating Final Bills

AT&T and Spectrum are no longer pro-rating customers who cancel their services before the end of their billing cycle. Spectrum customers can view this notice for more information, and AT&T customers can view this notice for more information. Customers may also contact the Division at 877-207-2225 for assistance.

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